FAQ

Frequently Asked Questions

Where are you located?

We are located in the heart of Oklahoma City!

What areas do you service?

We currently service Oklahoma City and surrounding cities and states.

What type of balloons do you use?

We use the highest quality balloons that are 100% biodegradable latex balloons. We also use foil mylar balloons.

What is the time frame needed to book?

We recommend a 3 week notice and accept bookings up to 3 months in advance.

Please note, there will be a rush fee of $100 for events booked within the same week (7 days) of event date.

What is your payment policy?

A 50% deposit is required to book your event date. This deposit is non refundable, but can be transferred up to one year from your original event date in case of a cancellation.

What is your weather policy?

Inclement weather for outdoor events with no Plan B/Back up venue space will result in an event cancellation. There will be a no refund policy, however, you may reschedule your event up to one year out from your original event date. In the event of rain, we HIGHLY encourage you to have a backup plan.

Balloons are not guaranteed to last in the heat, especially in direct sunlight. We suggest balloons be installed in the shade for a longer lasting installation. Once balloons have been installed, I, Carmen The Balloon Boss, will not be held responsible for any popped balloons and a refund will not be granted.

Why do I ask so many questions? lol

I ask so many questions so that our communication is very clear. That way, when we go back and forth, I have all the information I need to best service you. Submitting an inquiry form is not a commitment, but a better way for me to keep all of my party people and each inquiry in the same place!